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Section 1 | Top Challenges for 2006
For each of the following categories, please rate items from 1-5 to indicate your most critical challenges for 2006.
(1 = most significant, 5 = least significant) |
Business | |
| Shifting your business model |
| Managing profitability (capex, opex, owned vs. leased infrastructure) |
| Supporting new global traffic and service needs |
| Streamlining business processes (billing, provisioning, trouble ticketing) |
| New competitors (e.g. MVNOs, Systems Integrators, etc.) |
| | Please elaborate on why you selected your #1 choice.
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Technology (rate from 1-5) |
| Convergence issues |
| Managing new and disruptive technologies |
| Driving network reach & growth |
| OSS/BSS re-engineering |
| SLAs |
| | Please elaborate on why you selected your #1 choice.
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Partners & Customers (rate from 1-5) |
| Ensuring productive new carrier partnerships |
| Targeting customer demand |
| Creating new types of customer relationships |
| Cost modeling for new, value add services |
| Service delivery |
| | Please elaborate on why you selected your #1 choice.
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Section 2 | Major Growth Sectors
Which three of the following do you believe will contribute to your biggest percentage of growth this year? |
| IP-Based Networking |
| Broadband |
| VoIP |
| Managed Networks |
| Managed Hosted Applications |
| Managed Services |
| Data Centers & Co-location |
| Consulting |
| | Please elaborate on why you selected these factors.
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Section 3 | Global Carrier Partnerships
What are your biggest concerns about potential new carrier partnerships? |
| Ensuring seamless SLAs |
| Internetworking standards |
| Enhancing security |
| Managing costs |
| Quality of service delivery |
| Long-term commercial viability of relationships |
| | Please elaborate on your choice of #1 biggest concern.
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Section 4 | Integrated IT Services Evolution |
Are you currently developing managed, integrated IT and network service offerings? |
| | Yes No |
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How important do you believe each of the following is in terms of your development path for integrated IT offerings? |
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| | Please elaborate on what you feel is the single biggest obstacle to the evolution of integrated IT and telco service offerings.
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Section 5 | Top Customer Concerns
Please rate from 1-4 your greatest concerns regarding your customers. (1 = greatest concern, 4 = least concern) |
| Customer stickiness |
| Collaborating with customers to implement real-time support processes |
| Services innovation |
| Technical support |
| | Please elaborate on your choice of #1 biggest concern.
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Section 6 | PTC 2006
Are you registered for PTC ‘06? |
| | Yes No |
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Are you responding to this survey at PTC ‘06 or remotely outside of Hawaii through the online format? |
| | At PTC ‘06 Remotely |
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To register for a chance to win free PTC ’07 Registration, please enter your contact details below: |
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